“To be successful, leaders must overcome the fear of change with the fear of NOT changing.”
— Gary McGrath
In Our Iceberg is Melting, author and organizational change expert, Dr. John Kotter gives an eight-step change model to help implement change efforts –
A summary of the steps are:
- Start from a sense of urgency
- Get a team together to figure out what the real problem is
- Create a vision of the future
- Communicate the vision
- Remove barriers
- Celebrate the small successes
- Be persistent
- Make it stick!
Dr. Kotter advises his readers to make change “stick,” inferring a double meaning of the word. First, it refers to the changes that are made actually will change the behaviors and ways of doing things permanently. The second, and more subtle meaning, creates a focus on realizing the initialchange efforts should stick so there is less fear of change. Change is inevitable, so a good leader expects and anticipates change. The French saying, “Plus ca change, plus c’est la meme chose,” which means that the only thing constant is change. How true!
The team expects a leaderto create an environment where individual professional and personal goals can be achieved. The leader is responsible for fostering and maintaining a culture, where winners can take advantage of every market opportunity, and respond victoriously to competitive threats. Would you agree, that a leader must create a culture for winners? In my experience, winners are more adapt to embrace change.
Remember “The Truth Works!” That sums up my successful strategy for over forty years! A culture built upon a foundation of truth, is a culture ready for change. Leaders must embrace the truth, reward the truth, and most importantly, live by values based upon seeking and basing decisions on the truth. This is consistent with what Jim Collins espouses in his book, Good to Great, to look at the brutal facts.
Let’s lead change through truth and involvement of all parties so that the collective energy of the team can create a supported and accountable solution. What haveyouseen work when change efforts were needed in your organization? What are the typical pitfalls of change efforts? Have you seen Kotter’s 8 step change model in action and if so what happened?
“Change should be a friend. It should happen by plan, not by accident.”
— Philip Crosby