The statistics are staggering! In the past 25 years, the study of emotional intelligence and neuroscience have clarified beyond a doubt the impact we have on each other through emotional connection. No longer does IQ – your Intelligence Quotient – stand alone. Our connection to each other, through previously unknown methods, were thought of as magic since medical experts couldn’t see the pathways of connection. We simply called what we couldn’t see “intuition.” Oddly enough, many of us can recognize this type of intuition with some experience. My clients that have completed the EI self-assessment, and score above 70%, can easily learn to distinguish that a feeling in your gut isn’t just a hunch.
There have been several times in my life when I hired someone who interviewed well, had an impressive resume, but there was something amiss. I would convince myself that I was being too critical or judgmental. All evidence (well, except that funny feeling in my gut) directed me to hire the individual. Eventually, I regretted the decision of going against my intuition every time! Makes sense to me now, why Procter & Gamble had a “Yeah, but…” hiring policy when I was with them back in the 1980s. The policy mandated approval of 100% of all the interviewers for the candidate – with no reservations. Essentially, there were no “Yeah, but…” candidates accepted. Did you know Whole Foods believes in EI to the extent that the entire team has the authority to make the final decision whether each member stays on the team? The concept can be summed up as collaborating toward a goal, day in and day out, makes for an accountable and smooth working team. These are examples of emotional intelligence in practice. Goleman describes EI as how well we handle ourselves and our relationships. You might refer to it as your moral compass. Understanding and identifying your level of EI is the second step in the LeaderStep7 program. Learning about all four domains that compose EI: self-awareness, self-management, social awareness and relationship management offers leaders more than a hunch for decision-making.
Combine these domains, with the context of the situation, and good leaders can develop into great leaders! Like your yearly cholesterol check or blood pressure measurement, when was the last time you checked your EI score? Don’t let something so important hold you back.
“Emotional Intelligence is the only scientifically correlated characteristic of leadership effectiveness.”
Daniel Goleman – Primal Leadership